Trust & Safety Guidelines

Your safety is our top priority. Please read these guidelines carefully before buying or selling.

Tips for Buyers

  • 1

    Meet in a public, well-lit place

    Always arrange to meet the seller in a busy public area during daylight hours, like a cafe or shopping mall.

  • 2

    Inspect the item thoroughly

    Check the condition of the item and ensure it matches the description before handing over any money.

  • 3

    Never pay in advance

    Do not transfer money to a seller before receiving the item. Beware of sellers asking for wire transfers or mobile money upfront.

Tips for Sellers

  • 1

    Protect your personal information

    Do not share unnecessary personal details. Only provide your phone number to serious buyers.

  • 2

    Verify the payment

    If accepting mobile money or bank transfers, ensure the funds are cleared in your account before handing over the item. Cash is generally safest.

  • 3

    Bring a friend

    When meeting a buyer, especially for high-value items, it's a good idea to have someone accompany you.

Red Flags to Watch For

  • Prices that are too good to be true.
  • Sellers who refuse to meet in person or speak on the phone.
  • Requests for advance payments or 'processing fees'.
  • Buyers offering to pay more than the asking price to cover shipping.

Report Suspicious Activity

If you encounter a suspicious listing or a user acting fraudulently, please report them immediately using the 'Report' button on the listing page or by contacting our support team. Your reports help keep the community safe.